Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 548 reviews

Showing 381-385 of 548 items.

2022-01-07 13:49:40

Shaun Van Niekerk 9.0

Excellent customer service and prompt response.

2022-01-05 15:32:54

Nate 9.6

Flexible with late payments

Pros

Speed, personal service

Cons

Cheaper options out there?

2022-01-05 10:57:34

Theresa Schultz 8.8

Great service from Now. Response time is excellent on email and phone and they always try to help and solve queries quick.

Pros

Cons

2021-12-31 10:23:12

Wheenz 10.0

Just transferred from Vodafone to Now Broadband and I was so impressed by their service. Communication was great and flexibility is one of the areas in management where I was so impressed of.

Pros

Being in a fibre connection, the connection is real fast compared to Vodafone which is very slow and unstable. I am now comfortable working from home in a stable and faster internet connection

Cons

Though not a fault from Now Broadband, the Chorus people are not that good by just turning me down where to lay down the fibre wire connections. They put it down on the fence when there is a better way of doing. They rej ...read more

2021-12-31 09:18:15

Robyn 9.2

It's such a delight to actually be able to talk to a person. Always polite, really helpful. The support is absolutely superb.

Pros

Support, great communication.

Cons

None

Showing 381-385 of 548 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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