Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 September 2020

Wayne Carmichael 4.0

Spark wireless broadband in the Greytown area & particularly at our residence (inside the town) not consistent or grunty enough

Pros

Support has attempted to resolve the issues consistently.

Cons

Issues not resolved. Couldn't run smart TV, 2 mobiles & home PC wirelessly at the same time

15 September 2020

Brent Smith 7.0

Fine until they put their price up.

12 September 2020

William C O'Donnell 7.0

Sign up was a breeze, contact from NOW was quick & friendly & helpful. Email response was quick, as was return phone call. Waiting to see how the changeover goes on Tuesday !

11 September 2020

Stuart Braddick 7.8

Took my Lightbox no recompense, increased my price.

11 September 2020

Haley 10.0

We've had a great experience with Jupiter Technology. Fast reliable internet and great customer service! So much better than the big company we were with previously!

Pros

Fantastic customer service. Very responsive

Cons

None!

09 September 2020

Barry Bluett 8.2

I was a Slingshot customer from the beginning and found them satisfactory. However they had to be contacted to get upgrades. Never offered but would if matter perused. They also removed a free service without advising the change.

Pros

Good reliable service. Good pricing.

Cons

Had to be chased to get upgraded.

08 September 2020

Ahmad Refae 10.0

Great experience, sad price has to increase soon and I cannot be exempted for more than 3 months. Hope I can come back to you again in a year with even cheaper price.

Pros

German modem, longer range.

Cons

There was a slight confusion regarding discount on my account at the beginning but was resolved in a stupendous manner.

03 September 2020

Anthony Miller 7.6

I have rang twice over the last few days and your service is fantastic better than the usual rubbish one gets in NZ from telecom or vodafone You guys are great

02 September 2020

Kubilay Hepozden 8.8

I moved to Eden Terrace recently, used my personal hot spot from my mobile phone of 2degrees; thinking I’d save some money. I was so wrong. Then, I signed up to Freedom Internet, I feel very comfortable and free.

Pros

Very convenient and fast

Cons

It’s an additional cost. (But it’s worth it)

31 August 2020

Robert Wood 9.4

In over three years with NOW, I've not had a problem. Also, first telco I've been with that reduced the amount they charged on my monthly plan.

Pros

Reasonably fast.

Cons

Odd times my computer tells me 'No Internet Connection' when the connection is still 'Connected' Likely an operation glitch!

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