Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

13 February 2020

Mark 8.2

Was easy to switch. The Plan was good value. No speed or reliability issues. Never had to use Support so can't really comment on that. Standard features.

Pros

Did exactly what is said on the packet and was simple and easy

Cons

No "offer" when my term ended. So I switched to another provide who was offering something

12 February 2020

Sue Boyde 1.6

This is for Skinny 4G Mobile 300 GB. |
Not recommended,.
Even the machine plugged in via Ethernet suffers slow response. All the wifi-connected devices are chronically slow with drop-outs and disconnections. When I complained, Skinny told me to connect every device by Ethernet, i.e. they admitted their wifi is hopeless.

Pros

Quick to get going

Cons

No good when you get it.

10 February 2020

Dianne Macdonnell 7.8

Joined LightWire in 2008 - a fantastic, ground-breaking Kiwi company. Sadly, became too expensive and speeds can't match other companies like yourselves. Their support team is simply excellent though - calls answered quickly always, and problems always sorted quickly.
Love the company. Just not able to continue with them, and they understand.

Pros

Most admirable Kiwi company. Super-excellent support.

Cons

Now too expensive and speeds can't match other companies like yourselves.

07 February 2020

Tracy Olberg 9.0

I was in the process of switching my Mum's ISP from Spark to MyRepublic, based on the survey, when I discovered that Spark offered a great offer for unlimited wifi AND NetFlix (Netflix was the reason I was looking at swapping providers). According to this new deal, my Mum is paying the exact same amount for internet, however it now includes NetFlix. For this reason alone, I have changed her plan, but kept her with Spark.

Pros

Cons

04 February 2020

Emanuel Correia 7.0

They have been great in the past and have helped through tough situations, but of recent they have outside support teams who cant really help you when you need help.

Pros

In the past they were always obliging and understanding

Cons

Not able to be understanding when you in a situation

04 February 2020

Gareth Ranger 8.4

Excellent provider with a stable connection but prices are not as competitive as others.

Pros

Stable, Reliable, Reasonable customer service

Cons

Non-competitive pricing, Mistakes made when changing residence

03 February 2020

Sundeia Lomberg 10.0

Great customer service with clear, quick responses, good products and well priced as well.

31 January 2020

Tracey Pool 2.8

Huge data usage spikes with no explanation. Since inquiry hasnt happened again and usage back to normal. Way over priced.

Pros

Easy to set up. Answer their calls

Cons

Explanation for data usage

30 January 2020

Puawai 6.4

Was algood but was slow

29 January 2020

Thi Nguyen 7.0

I am satisfied with NOW since using it 6 months ago. It is fast, never get trouble with the WiFi

Pros

Fast, cheap, no troubles

Cons

no app to check the status and make the payment

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