I really regret changing over to Slingshot, have had internet problems ever since, especially when I moved house 4 months into the contract. Their communication is extremely poor. They did not appropriately contact me to inform of delays with new connections and their responses to my emails were so incredibly slow I'm sure that post would be faster! They also have their phones set up in a way that it is near impossible to speak to a real person, have succeeded once with this!
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The new connection is only.fast in one room, but the main rooms we use j ternet in it basically cuts off completely, and that's even with a wifi extender. Our last house was bigger than this one and we rarely had issues for the three years we lived there using a different provider.
Also we were for 6 months half price....we had no inernet for around a month, and whilst they did not charge for that month they did chuck us straight to full price for what would have been our 6th month paying.
I need to contact them regarding the problems we are having, but have been unsuccessful, hence, the review. ...read more
