Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

09 June 2019

kukil 2.0

worst ISP i've ever been with. It lagged my ping to unplayable amount more than 500ms and the customer service didn't care

Pros

cheap plans

Cons

unreliable speed/Ping/Support, customer service didn't care, overall crappy customer experience

05 June 2019

John Peters 8.6

Need to consider roll over of data

05 June 2019

Michael 5.8

I found 2 degrees broadband to be quite poor. We had lots of issues with it dropping out a lot. Their support team didn’t seem to know what the problem was either.

Pros

Good speeds

Cons

Average signal strength, poor support help

04 June 2019

SEAN JOSEPH HART 1.0

do not use this horrible internet company

Pros

they love to waste your time and money

Cons

everything about eol

01 June 2019

Ariyo 7.6

Support is keen to help and I hope the connection is always maintained.

01 June 2019

wei 2.4

The 0800 team is rude and not serious . I got 4 different answers from 4 person regarding why I suddenly got a more expensive bill while I am still during 1 year fixed contract.
Enough is enough,decide to walk away from this company in no time.

31 May 2019

Leanne Haglund 4.8

Hard to get hold of, not interested in keeping loyal client and reward them. Seems they would rather lose them. Hard to understand customer service on the ph

Pros

Netflix, spotifiy, include d

Cons

To hard to get to speak with so me, like can wait far to long

31 May 2019

Michael 8.4

BigPipe has been great in terms of stability and support. Their international peering is fantastic, however, there is an ongoing issue with their local NZ peering due to them being based on Spark network. As a result, all websites that are using Cloudflare CDN are routed through Japan or Hong Kong instead of going directly to the Auckland node.

Pros

Stability - never had any issues. Support - email based, however, they are very quick to respond.

Cons

Local NZ peering is terrible.

30 May 2019

Hayden Roberts 9.0

Fast delivery, easy

Pros

Works anywhere, can take it with uou

Cons

None

29 May 2019

Neil Ford 5.4

Had some struggles with account setup and ongoing generally didn't treat me well as an existing customer. Seem to spend more energy on attracting new customers

Pros

Cons

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