Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 September 2022

Nirav 3.4

very very poor customer service. Rude and senseless staff employed by this company

15 September 2022

Beverley 10.0

NOW is a brilliant company for computer and home telephone services plus they are New Zealand owned and run I believe. I would highly recommend them NOW ! I dont know about repair services as we have never needed them ! Excellent. A service that has never failed !!!

12 September 2022

Vicky 10.0

Now have been nothing but amazing since the day I joined them. They have the fasted responce time when I have contacted them and our internet is fantastic. Very happy and would highly reccomend them to anyone looking for a great provider.

11 September 2022

Khin Zaw 9.0

Reliable

Pros

BYO router

Cons

None

11 September 2022

Mary Matenga 9.0

Awesome

Pros

Excellent

Cons

No comment

08 September 2022

Marnie 10.0

Switched to them ages ago after dealing with Vodafone wait times! They always answer the phone - and in a reasonable time. They are always helpful and don't make you feel like an idiot. I don't think Internet speeds etc are much to do with them if you are on fibre - it's where you are that's the issue - they come up with the best solutions they can for you. They recommended a Powerline connection for us and it worked.

Pros

Friendly and efficient.

Cons

None.

06 September 2022

Hassan 8.8

Very easy to switch on. I used my own old modem and easy setup. Prompt response, efficient and honest.

Pros

Prompt and efficient

Cons

No once-in-a-while perks

06 September 2022

Nina 8.4

Great support team, they should be an example to any other business' customer support.

Pros

Cons

05 September 2022

Richard 10.0

Just an excellent reliable service

Pros

Cons

03 September 2022

Stewart 9.0

Tech support service was really spot on. Spoke to me like a normal person and worked through solutions. Nothing like that go away your a nuisance feeling I get from my mobile provider. Even said get back to me if the problem still persists and we can try other options. It makes a difference.

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