Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 August 2022
Maddison 7.8
Great value for money considering the other companies that offer the same services at a cheaper price, but from experience they are slow and cut out consistently. I am living residential but for the price you can't go wrong. Also, being a small nz company the support team are quick replying and very helpful weather on the phone or via email.
Pros
Quick replying, cheap, fast, reliable, quick, easy set up
Cons
Confusing website for set up.... but what broadband or electricity site isn't
05 August 2022
Carleen Lind 8.6
Great service. Had to call the help center and I spoke to a gentleman who was amazingly helpful and patient.
03 August 2022
Julie 8.6
My dad joined now for phone and internet and I was impressed, you actually got to talk to real people, waiting times weren't overly long either just all round easy to deal with.
Pros
Great service
Cons
Didn't have any
02 August 2022
David 8.4
Service has been great and very prompt No trouble accessing help anytime required
30 July 2022
Julie 2.8
Slingshot- broadband rubbish, service disinterested and annoying, and trying to get an account that works frustrating. So now I am back shopping for an internet provider that can combine service and good pricing.
Pros
Cons
Slow broadband with lagging. Account system problematic. Non responsive or slow customer service, and when Slungshot responds it is with a multichoice do it yourself email, which 4/5 times does not answer the question you posed in the email. They have managed to kick Orcon off the most useless internet provider. ...read more
28 July 2022
Barry 8.8
Experience has been great since I hooked up with NOW. Have had no issues whatsoever. And an all NZ company!
Pros
Efficient, friendly service
Cons
None
27 July 2022
Laura 8.6
Switched to NOW 4 months ago and wished we'd done it ages ago. The difference from our previous provider is stark. NOW have excellent customer service, friendly and helpful with any questions. Speed seems to be fine and no problems with outages.
Pros
no
Cons
no
27 July 2022
Kevin and Pauline Molloy 7.8
It is si refreshing to ring NOW and speak with a human who speaks english rather than someone one cannot understand
Well done NOW
25 July 2022
Kaz 7.0
Easy fast, good price recommend AAAA+++++
Pros
no
Cons
no
22 July 2022
Stephen 9.2
Fast efficient service and gave info relating to speed that previous provider neglected to advise me . Great service
Pros
Fast efficient service at all times
Cons
Few delays at sending out my new modem
Showing 10 of 2123 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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