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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

4.9 / 55 reviews

09 November 2021
Herwin Bongers 7.0
Made sense to bundle it all together

8.4 / 548 reviews

09 November 2021
Penny Salton 7.0
Came over to NOW because Vodafone were terrible at customer support. I've hardly had to engage with NOW as everything was explained clearly and worked as advertised
Pros
no
Cons
no

5.3 / 180 reviews

09 November 2021
alex green 7.0
WAS GOOD WHEN FIRST JOINED
THAT WAS ABOUT IT

5.3 / 180 reviews

08 November 2021
yazeed jammal 1.0
Thieves gave me $200 credit to join and they charged me twice in the first month and they keep giving you excuses and not answering your questions when you demand a proper explanation, rud and not trustworthy; on top of that their shitty modem and not stable connection. stay away from this nightmare.
Pros
nothing really.
Cons
1-thieves

8.4 / 548 reviews

08 November 2021
Matt Frear 9.6
I've been with Now for nearly a year. They've always been helpful whenever I've had problems. Their call centre is great, they always answer quickly. They helped me fix an odd issue with Netflix and my Smart TV.
Pros
Answer the phone quickly
Cons
None

5.7 / 281 reviews

07 November 2021
laurenceliddell@gmail.com 9.0
Cheap, reliable etc

5.3 / 180 reviews

06 November 2021
Von 1.0
Dreadful service
Pros
Nothing to say
Cons
Dreadful and unreliable

5.9 / 19 reviews

05 November 2021
Carla Gini 2.8
Worst experience of my life - may be cheaper but I have been without a TV for over a week - due to lack of customer service - no difference in internet speed - they just don't want to help - just want to take my money and don't care about the distress this is causing me
Pros
Cons
Poor customer service

8.4 / 548 reviews

04 November 2021
glenn mccann 8.4
its not until you need them do you appreciate the speed and effectiveness of the Now operation.
top marks from us.
Pros
no
Cons
no

8.4 / 548 reviews

04 November 2021
Margaret McClintock 7.8
Friendly helpful staff who are customer focused! Well priced and reliable product.
Pros
no
Cons
no
Showing 10 of 2123 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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