Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

29 September 2021

John Jennings 3.6

I joined the 500Mbps, unlimited data, fibre plan. Initially the speeds were amazing but after 6 months it typically runs at less than 5Mbps. Amazingly, if I run Speedtest a couple of times it speeds up to around 40Mbps. Almost as if they detect that they're being checked and speed up the connection!

Pros

None.

Cons

Service has slowed to a crawl.

29 September 2021

Graeme Marr 7.6

Spent at lest 6 hours trying to get help on phone, first call 1 1/2 hours waiting for answer from 2degrees should be much better than this

Pros

All going after two days on phone

Cons

Last help person accent very hard to understand.

28 September 2021

Reginald Kenrick 9.0

Have been with NOW for a long time now and Have had no problems. It was simple to change from copper to fibre and they even gave me a better plan which was cheaper with unlimited bb then my old copper wire. good to talk with a human being.

Pros

talk to a live person. short waiting time. very obliging

Cons

none

27 September 2021

Colin 9.8

Fast (900mbps plan), reliable and cheap. I can finally get broadband in the far corner of the house with the Sky router.

27 September 2021

John Simon 8.6

They are a smaller but great ISP that offer great customer service, fast internet and also have a range of other services that I have been able to use in my business as well. All are located in NZ with offices across the country so makes it easy to deal with

Pros

Great price, Great customer service, friendly team, fast internet, good range of electronics and

Cons

Smaller team

25 September 2021

Gregory Borichevsky 3.6

Worst decision ever going with Slingshot. Their approach to Customer Service is to delay, deny, defer and makes sure you know any problems are caused by others.
I’ve had 2 major service interruptions each lasted over a week. Think about having no broadband for days on end and hours on the phone, mostly on hold, while Slingshot decides out who else to blame for the problem. Seriously, they haven’t got the wherewithal to figure out what’s wrong, let alone get it sorted.

Pros

Easy to join, attractive offer, catchy name.

Cons

Lack of knowledge, experience, and capability providing reliable broadband.

24 September 2021

Peter Ockleford 4.0

Has worked with no problems but modem wifi poor

Pros

poor wifi modem

Cons

price going up but cheap for new customers

24 September 2021

Conrad Kirk 10.0

Good old fashion service, you speak to a real person who actually wants to help, what they say they will do gets done, no frills or free gifts trying to lure U in, Ithey are price competitive however for the service you receive i would gladly pay more then the big boys. Been with them over 8 years now, no chance of changing, why would I there is simply no one better!!

Pros

Everything

Cons

None

23 September 2021

Mal 7.0

Connection no fuss. Helpful and polite communication.
I had a problem with my connection it was sorted out in amazing fast time.

Pros

More impressive than vodaphone broadband

Cons

None this far fingers crossed

23 September 2021

Anthony 9.0

Good deal with free Netflix and at the time free Spotify but now more expensive

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