Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

12 April 2021

scott Norris 9.0

Cant fault them, we are not heavy users but speed is great and they are the cheapest by far for rural where we are

Pros

cheapest in our area, Technician was really good who installed the dish

Cons

none at all really

06 April 2021

Kevin 1.2

I have never been with a company that is so dysfunctional or so dishonest and disrespectful ever! We’ve been applied for the connection two weeks before we moving in our new house. Ever since we applied there is no response until we moved in they called and said that the application has been canceled and they need to redo the whole process. We’ve been waiting in our new house for another two weeks there is still no connection!

Pros

Cons

so dysfunctional or so dishonest and disrespectful ever

06 April 2021

D Anderson 3.4

Price is very high and customer service is next to useless.

Pros

Struggling to come up with a Pro tbh

Cons

Appalling customer service. Highest price around. Speeds are not remotely as fast as advertised.

05 April 2021

Lloyd 1.6

Very poor. Not fit for purpose. Selling a service they are unable to provide.
Broadband speeds fluctuate from 0.26 to 20. External aerial installed - no improvement. Unreliable. Phone via VOIP looses words and cuts out intermittantly.

Pros

None - it doesn't work well enough

Cons

Unreliable. Way too slow.

02 April 2021

Zhongdong wang 7.2

Pros

Good service

Cons

Expensive

01 April 2021

Lana 9.4

Quick support service

01 April 2021

Vinesh Tee 9.2

Fast and precise assistance from Claire

31 March 2021

Mohammed Abdul Rahman Sheriff 7.0

I need some information on my new connection Clare and Jim assist me in a friendly way I like there customer Service

Pros

Cons

29 March 2021

Robert Perkins 8.4

good service provider, just a bit too pricey by comparison

Pros

top quality modem

Cons

wouldn't price match

29 March 2021

Gavin Benson 3.6

A very weak service with unplanned outages.
Slow service with limited support staff and no after-hours support.
Extremely slow download speeds, even though connection is 100Mbps download speeds are around 10Mbps.

Pros

Price

Cons

Speed, service and reliability

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